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Training and Help Resources

 

Training and Help Resources: Content

Member Services and Technical Support

If you need help using eVisit or any other OTN program, or for technical assistance, including OTNhub assistance for eConsult, please contact us:

(Mon-Fri, 7am – 6pm)

1-855-654-0888

TTY: 1-855-368-6889

If you need assistance getting started with eConsult or for any questions about the Ontario eConsult Program, please contact the eConsult Centre of Excellence: eConsultCOE@TOH.ca.

Training Resources and How-to Guides

There are supporting resources available for various virtual care services and programs including: eVisit, eConsult, Telederm, Telestroke, and the Directory. Visit one of the environments below, or the Training Centre for more information.

Direct to Patient Resources

Direct-to-Patient Video Visits

Resource Toolkit
Hosted Video Resources

Hosted Video Visits

Resource Toolkit
eVisit Support Resources

OTNhub account management and PCS functions

User Guides
OTNhub services help

OTNhub Services Help

Support Environment

Additionally, OTN’s Resource Library hosts information about policies, procedures, virtual care equipment reference guides.