Privacy Centre

The purpose of the Privacy Centre is to assist Ontarians and providers with information, tools and best practices.

Ontario Health and Your Privacy

Ontario Health (OTNhub) takes the privacy of health and other information it may have access to very seriously and is committed to protect it in ways that meet privacy law and industry standards. Regular privacy and security assessments are completed to ensure that OTNhub products and services protect personal health information.

Providers

Today, health care professionals across Ontario are using technology to deliver virtual care across many therapeutic areas of care. You can connect quickly with your patients, and when necessary, with specialists, to deliver high quality care when and where your patients need it.

Privacy is more than legislation at Ontario Health; it is a Service that builds trust, breeds innovation and contributes to a positive user experience. Ontario Health is committed to protecting your information and the information of your patients or that third-parties may access or handle to deliver OTNhub programs and services.

Read the OTNhub Statement of Information Practices.

For more information about how Ontario Health handles and protects your information and the information of your patients please see:

Freedom of Information and Protection of Privacy Act (FIPPA)

Ontario Health is subject to Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA). FIPPA provides the public with a right to access information we hold, with limited exemptions. To learn about the process or to make a formal request, please visit our FIPPA Information page.

Ontario Health Privacy Office

For more information about how OTNhub handles and protects your information, and the information of your patients please see the OTNhub Statement of Information Practices.

If you feel that Ontario Health has not handled your personal health information properly and wish to complain, please submit an inquiry or complaint by visiting our main Privacy contact page.

General privacy information is available on Ontario Health’s Privacy page.