Contact OTN

OTN is not a health care provider and cannot provide medical advice or treatment to patients. If you need to see a doctor, please contact your family doctor. Please DO NOT send any confidential personal health information through this form, such as your health card number, birth date, symptoms, etc. For technical support, please call us.







    500 / 500 characters

    To protect your privacy, please do not send any personal health information!

    Contact Information

    General Inquiries

    OTN Head Office
    (Mon-Fri, 9am-5pm)
    416-446-4110, press “0”
    info@otn.ca

    Member Services and Technical Support

    (Mon-Fri, 7am-6pm)
    1-855-654-0888
    TTY: 1-855-368-6889

    OTN relocated in June 2018 to the heart of Toronto’s health care hub, enabling us to work more closely with many of Ontario’s health care partners to extend the reach of virtual care to more Ontarians across the province.

    OTN Head Office

    438 University Avenue
    Suite 200
    Toronto, Ontario
    M5G 2K8

    Thunder Bay Office

    975 Alloy Drive
    Suite 202
    Thunder Bay, Ontario
    P7B 5Z8