eConsult

The Ontario eConsult program leverages a secure web-based tool that allows physicians and nurse practitioners timely access to specialist advice for all patients, often eliminating the need for a patient referral. 

Access specialist advice in two ways:

Base Managed Specialty Model (access to a group of specialists by clinical area)

Direct to Specialist Model (access to individual specialists by name or practice).

The Ontario eConsult Program consists of four services: Ontario eConsult service, Champlain BASE™ regional service, Teledermatology and Teleophthalmology.

The Ontario eConsult program has been created with the support of the Ministry of Health and Long-Term Care to enable timely and equitable access to specialist advice for all health care providers and patients in Ontario.

eConsult offers:

• High quality advice on clinical questions
• Timely access to non-urgent questions with a 2-day average response time
• Improved care coordination
• A regional focus to maintain communities of practice (when possible)
• The ability to manage patient care at the family practice level where trust is often highest
• Opportunities to enhance learning
• Remuneration through the OHIP claims process

For any questions, please contact the Ontario eConsult Centre of Excellence at: eConsultCOE@TOH.ca.

For any technical questions about accessing eConsult through the OTNhub, please contact OTN Customer Care at: 1-855-654-0888

Accessed primarily through the secure OTNhub, the Ontario eConsult program is led by the Ontario eConsult Centre of Excellence and housed at the Ottawa Hospital in partnership with the Bruyére Institute. Regional partners include Champlain BASE™ (Building Access to Specialists through eConsultation), and the South East Academic Medical Organization (SEAMO). Service delivery partners are OntarioMD and eHealth Ontario, with the support of the Ministry of Health and Long-Term Care.